Pre-Order Cancellation/ Return Policy
- Order Cancellation/ Return Policies
• Warehouse Stock:
- All warehouse stock items are final sale after shipped. If you would like to cancel an order please inform us prior to shipping. You can either have a cash refund, or a refund via Hermit points.
• Pre-Ordered/ Backordered items:
- Pre-Order/ backorders can be canceled at anytime. Please keep your email invoice so you can edit, cancel, or reorder with ease. After 6 months PayPal, and credit cards won't accept refunds (it exceeds their grace period) we can easily refund you via Hermit points.
- Pre- Order, Pay Later feature is active at check out. We send out invoices once stock arrives for you order.
- If you order a pre-order with an in stock item, we will invoice you the in stock item plus the selected shipping cost you picked at check out.
-PLEASE NOTE IF YOU USED LAYBUY AS A FORM OF PAYMENT WE CANNOT GIVE A CASH REFUND, ONLY REFUND VIA HERMIT POINTS.
- Please place your preorders separately from our in stock inventory so we can ship out your kits as soon as possible.
• We accept returns, but the buyer pays for the postage.
Revised July 26th, 2021