Preorder/Returns

• Pre-Order/ Cancellation/ Shipping

• Warehouse Stock:

- All warehouse stock items are final sale after shipped. If you would like to cancel an order please follow the instructions below. You can either have a cash refund, or a refund via Hermit points per request. Cancellations are subject to fees

• Pre-Orders:

Can be cancelled at anytime, cancelations are subject to fees. Please keep your email invoice so you can edit, or cancel with ease. After 6 months PayPal, and credit cards won't accept refunds (it exceeds their grace period) we can easily refund you via Hermit points. 

We don't ship your order until all preorders come in. Please keep in mind before purchasing in stock item with a preorder. 

 • Cancellation for Store Credit: Customers can cancel their pre-order at any time before shipment for store credit. To initiate a cancellation, customers must send an email stating their intent to cancel the pre-order along with the order number. The cancellation request should be sent to (gunplahermitsshop@gmail.com)

 • Cancellations for cash back: Customers can cancel their pre-order at any time before shipment for cash back. Cash back refunds are subject to a 8% cancellation fee to cover payment processing expenses. The cancellation request should be sent to (gunplahermitsshop@gmail.com)

• There are some exceptions to waived fees. Here are two examples 

      1) 6 months past original Estimated Time of Arrival date.

       2) Distributors canceled our shops orders.

• We accept returns, but the buyer pays for the postage. 

-How To Cancel An Order

Please contact me at gunplahermitshop@gmail.com

These revisions are in effect immediately 

Revised: September 10th 2024